Select collections are available on a made-to-order basis. Our team will assist you with measurements and customisation where applicable.

A detailed size guide is available on each product page. For further assistance, our Client Relations team will be pleased to guide you.

Orders are processed promptly and cannot be modified or cancelled once confirmed.

Each order can be delivered to a single address. Separate orders are required for multiple destinations.

Delivery timelines vary by product and are indicated at the time of purchase and within product details.

Yes, we offer international shipping to select destinations worldwide.

For international orders, duties and taxes are not included and remain the responsibility of the recipient.

Once dispatched, orders cannot be redirected. We recommend reviewing your details carefully prior to checkout.

Our delivery partners will coordinate with you and attempt delivery multiple times.

Due to the handcrafted and made-to-order nature of our pieces, returns and exchanges are not accepted.

In the unlikely event of a discrepancy, please contact our Client Relations team within 24 hours of delivery for assistance.